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Terms & Conditions

Last updated: 29 April 2026

1. Who we are

The Urban Survival Guide (the "Service" or "Product") is sold by Krystian Slawomir Matuszewski, an individual sole trader based in the United Kingdom, trading as "Urban Survival" ("we", "us", "our"). You can contact us at krystianmatuszewski04@gmail.com.

2. Acceptance of these terms

By purchasing, downloading or using the Urban Survival Guide, you agree to be bound by these Terms & Conditions. If you do not agree, do not purchase or use the Product. You confirm you are of legal age to enter into a binding contract.

3. The product

The Urban Survival Guide is a digital PDF e-book delivered by email after a successful purchase. It is provided for general informational and educational purposes only and is not a substitute for professional emergency, medical, legal or safety advice.

4. Payments and order processing

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Payment, billing, tax, cancellations and refunds are governed by Paddle's Buyer Terms, available at paddle.com/legal/checkout-buyer-terms. See our Refund Policy for the refund window we offer.

5. Licence to use the Product

On successful payment, you receive a limited, non-exclusive, non-transferable, personal licence to download and use one copy of the PDF for your personal, non-commercial use. You may print a copy for your own household.

6. Acceptable use and restrictions

You must not:

  • resell, redistribute, sublicense, lend or share the PDF;
  • upload it to file-sharing or torrent services;
  • remove copyright or attribution notices;
  • use the Service for unlawful, fraudulent or infringing purposes;
  • interfere with or attempt to compromise the security or integrity of our systems (including scraping, probing, or distributing malware).

7. Intellectual property

All text, illustrations, layout and other content of the Urban Survival Guide remain the intellectual property of Krystian Slawomir Matuszewski. No transfer of ownership occurs on purchase — only the limited licence described above.

8. Download links

Each purchase generates a single-use download link valid for 24 hours. If your link expires before you can download the file, contact us at krystianmatuszewski04@gmail.com and we will issue a new one.

9. Service availability and warranties

We work hard to keep the Service available, but we do not guarantee that it will be uninterrupted, timely or error-free. To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability and fitness for a particular purpose.

10. Limitation of liability

To the fullest extent permitted by law, our total aggregate liability arising out of or relating to the Product is limited to the amount you paid for it in the 12 months preceding the claim. We are not liable for indirect, consequential or special damages, including loss of profits, data, or goodwill. Nothing in these terms limits liability for fraud, death or personal injury caused by negligence, or any other liability that cannot be limited under applicable law.

11. Suspension and termination

We may suspend or terminate your access to the Product if you materially breach these terms, abuse the download links, fail to pay, or pose a security or fraud risk.

12. Governing law

These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales, except where mandatory consumer protection laws of your country of residence give you additional rights.

13. Changes to these terms

We may update these terms from time to time. The current version will always be available on this page with the "Last updated" date.

14. Contact

Questions? Email krystianmatuszewski04@gmail.com.